Violation of an agreement before the person arrives or during stay is NOT accepted, and it is the responsibility of the organization to plan it in advance and be open, to adapt it to any eventuality. wants from the person.
The person may be too nervous to go directly to the organization if something is wrong. It is the person’s responsibility to address the organization. It is the responsibility of the organization to check in with the volunteer on two-man teams, if the person is missing something and is happy with the organization.
The person has the option of paying from home. If something happens in the person’s privacy that is critical and they choose to go home, the rest of the money will be refunded from the missing stay. From the transfer, a fee will be deducted as required by the bank.
Organisations ansatte oplærer personen. Hvis dette ikke er muligt, bliver der udvalgt en person som står for oplæringen der har et roligt sprog og kropssprog, vilje til at forklare sig igen og igen, og kan rumme toldmodighed, de sammen spørgsmål og fejl. Det er ikke accepterne organisation nedgør personens fejl.
Communication and personal responsibility
The organization emphasizes training in what is powerful communication and personal responsibility. The organization has information meetings that deal with why it is important that the person talks with the person and not about the person. In the event of conflicts, organization will break in if the persons cannot resolve the conflict within a short time.
Bullying is not accepted. The person will be sent home if this does not stop after the initial warning from the organization. Bullying is VERY serious and should be taken seriously.
The person has the RIGHT to express his opinion, even if it is bad, and pass it on to the agency if the person has gone through such. Organization stays out of this, even if it can damage the reputation of the organization. If organization has been doomed, the person has the RIGHT to comment on it.
The first aid kit
The person has their own basic first aid package with them. When the person is exposed to an accident or illness, organization will step in. It is a requirement that the organization has a first aid kit that covers most accidents and illnesses. If the person needs to go to a doctor, in the bad emergency, an employee will come along.
The volunteer person or another employee goes to the sick person every morning to hear how the person is doing and if there is anything the organization can do to make it more comfortable for the person.